Your age
What it is
On first access ERERE asks for your month and year of birth. They are used to apply the age rules, the same for everyone.
Why it exists
The law and ERERE's Terms require a minimum age to use a digital service (14 in Italy). Paying, selling and sharing data are for adults only.
How it works for you
When the Clear Pact opens, before the choices you enter month, year and country. From then on:
- adult: you can use everything;
- from the age of digital consent to 18: you use ERERE for free with every personal feature; paying, selling, buying in the market and sharing data are not available;
- below the age of consent, from age 6, with a parent's permission: you use the Mirror, the Diary, the Archive, “Real or scam?” and Consult. The Store, payments, market, messages, affinity, public profile and legacy stay closed: no contact with strangers. The Mirror talks in a way suited to your age;
- below the age of consent without permission: you can only ask for permission, download and delete your data.
Parental controls (as in Messenger Kids and YouTube Kids), in Settings › “Family”:
- level: “little ones” (under 9) or “older kids” (9-13), automatic by age; the Mirror talks accordingly;
- sleep mode: different hours for weekdays and weekends. During sleep ERERE stops, but SOS and Network messages for the family always work;
- minutes per day: when time is up, ERERE stops until the next day;
- minutes used today and last use;
- “Sign out of all their devices”;
- reports made by the child in circles.
A parent's permission, with a QR code (like signing in with a QR code). A QR code appears on its own on the child's phone. The parent must have their own ERERE account, even if only registered. There are two ways: scan it from the menu › “Family” › “Scan your child's QR code”, or with the phone's camera, which opens ERERE and authorises. The child is in straight away, without pressing anything. Without a camera, the code written under the QR is enough. The code is valid for 7 days and works once. The consent has a signed receipt and can be revoked at any time. The parent doesn't read the diary or the conversations. ERERE doesn't take from you: the child and the parent can leave whenever they want.
What you give
Month, year and country. The day isn't needed and we don't ask for it.
What you get
A space with clear rules and extra protection for minors. Children's and teenagers' data never enter any commercial use.
What you choose
Nothing to choose: the date is entered once. If you made a mistake, contact support to correct it.
Honest limits
Age is self-declared, as on the main platforms. Verification with an ID document will be added with a specialised provider. Anyone receiving money from ERERE still goes through the identity checks required by law.
Where it stands
In the system and verified by automated tests on the real server and in the browser.